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Privacy Policy

At Interlane Logistics, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shipinterlane.com (the “Site”). It also outlines how we handle your data when you use our broader services.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Device Information is collected using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
  • Log Files: These track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • Provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.

We use the Device Information that we collect to help us screen for potential risk and fraud (particularly your IP address) and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns).

3. Sharing Your Personal Information

We do not sell, trade, or otherwise transfer your personal information to third parties or affiliates for marketing or promotional purposes. Your mobile phone information, in particular, will not be shared with any third parties or affiliates for these purposes.

We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.

4. Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page.

You can opt out of targeted advertising by using the following links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

5. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

6. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information provided below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

7. Data Security

Interlane Logistics takes the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. Your continued use of the Site after any modifications indicates your acceptance of the updated Privacy Policy.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@shipinterlane.com or by mail using the details provided below:

Interlane Logistics INC
120 Jevlan Drive #4B,
Woodbridge, ON, L4L 8G3,
Canada

By using our website and services, you agree to this Privacy Policy and consent to the collection and use of your information as described above.